Problem With The Shopping Cart ?

Our shopping cart is run by Javascript, and there is extensive use of Cookies.
This page should Automatically reset your Cookies and enable you to see the items prices and continue using the shopping cart.

In case you clicked the Continue Shopping icon and still have problem using the shopping cart, you must set up your browser manually to accept Javascript, Cookies and SSL permission . the following describes how to set up your browser.

Javascript, Cookies, SSL and Bookmarks

You can also Fax , e-mail or use a simple and secured order form to place an order ! Click For Directions.

Our shopping cart is run by Javascript, and there is extensive use of Cookies.
For the entire shopping process to run smoothly, it is necessary that your browser is configured properly.

1. You must enable Javascript on your browser
2. You must set your browser to accept Cookies
3. You must set your browser to accept SSL
4. Bookmark, and always enter via http://www.or-com.com
5. Pressing Check Out gives no response

1. You must enable Javascript on your browser

With Netscape Navigator 4, go to the top toolbar, click on Edit -> Preferences... -> Advanced Enabled JavaScript

Microsoft IE4 does not need such manual configuration. Javascript is already enabled.

Associated problems if Javascript is disabled:
No response when clicking on

2. You must set your browser to accept Cookies Cookies is a totally harmless piece of 'personal clipboard' that will follow you around, carrying your shopping information, and helps to recognize you whenever you return to this web site.
With Netscape Navigator 4, click on
Edit -> Preferences... -> Advanced Accept all cookies
With Microsoft IE, click on IE4: View -> Internet Options... -> Advanced IE5: Tool -> Internet Options... -> Security -> Internet -> Custom levels Enable cookies

Associated problems if Cookies are not accepted:

3. You must set your browser to accept SSL

SSL stands for Secure Socket Layer. It is a high level encryption system designed to provide secure online transactions.

This problem is IE specific. Click on
IE4: View -> Internet Options... -> Advanced -> Security
IE5: Tool -> Internet Options... -> Security -> Advanced -> Security
SSL 2.0
SSL 3.0

No problem with Netscape Navigator 4.

Associated problems with IE4 if SSL is not enabled:

Clicking on gives error message:

4. Bookmark, and always enter via http://www.or-com.com

It is important that you set your bookmark for this web site at the above URL
and not http://www.or-com.com/shop/search.html

At the designated entry URL (www.or-com.com), any previous Cookie that you may brought with you will be recognized and reset to zero.

With Netscape Navigator 4, click on
Bookmark -> Add Bookmarks...
Bookmark -> Edit Bookmarks...
Right-click on OR-COM , select Bookmark Properties...
On Location (URL), fill-in http://www.or-com.com

With Microsoft IE4, click on
Favorites -> Add to Favorites...
Fill in the name as OR-COM
Click on Favorites -> Organize Favorites
Right click on OR-COM , select Properties
Click on Internet Shortcut
Fill in at Target URL: http://www.or-com.com

Associated problems if bookmark is not correct:

Your shopping list contains items from previous visits

Quick Fix: Just click on the or-com.com logo at the top left corner of every page, will leads you to the correct re-entry URL and reset your Cookies.

5. Pressing (to place order) gives no response
You are probably going via a firewall or proxy server which does not support https.
Your firewall or proxy server must allow https connections on port 443.
Please check with your network or systems administrator.

Technical Assistance U.S.A : 310 273 3580

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